Department for Infrastructure
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Our responsibilities
Road improvement schemes
How the public road network is managed, maintained and developed, as well as delivery of wider transport projects
… moreTransport initiatives
Belfast on the Move and the Department's transport plans for Northern Ireland.
… moreRoads
Roads policies and legislation including the process and licencing requirements for road openings carried out by utility companies
… morePublic transport
The Department's role in bus, rail and ferry travel including relevant legislation and our supported travel programmes
… moreActive travel
Sustainable transport policies, primarily focused on cycling and walking in Northern Ireland.
… moreWaterways
Inland Waterways, the Lagan Towpath and the Department's work with, the cross-border body, Waterways Ireland.
… moreDfI Transport and Road Asset Management procurement
Procurement activities, ranging from supplies and services, and small-scale works to major road maintenance and high value capital construction projects.
… moreRoad users
Promoting and improving road safety via education, licensing and regulation of transportation.
… moreWater and sewerage services
Policy in relation to the water and sewerage industry and for discharging the Department’s statutory and other duties
… moreStatistics and research
Statistics and research that inform decision making within the Department’s areas of responsibility.
… moreCrumlin Road Gaol and St Lucia Site
The Department's role in the regeneration of the Crumlin Road Gaol in Belfast and the St Lucia site in Omagh.
… moreLiving With Water Programme
Living With Water, a new holistic and integrated approach to the provision of drainage and wastewater infrastructure.
… morePlanning
The Department’s role in the NI planning system including relevant legislation, regional policies and strategies and supporting practical guidance.
… moreRivers and flooding
Reducing the risk to life and damage to property from flooding from rivers and the sea, undertaking watercourse and coastal flood management in a sustainable manner.
… moreSustainable Transport
Promoting an Electric Vehicle (EV) Infrastructure to help address climate change.
… moreOur documents
Consultations
Publications
Access to information
How to request information from the Department for Infrastructure including Freedom of Information (FOI) and the use of our Publication Scheme.
Management and structure
The Department operates under the direction and control of the Minister for Infrastructure. Civil Servants are accountable to the Minister and the Minister is accountable to the Assembly ... more
Contact us
Clarence Court
10-18 Adelaide Street
Belfast
BT2 8GB
Telephone: 028 9054 0540 (Text relay prefix 18001)
If you need to raise an operational issue about a road or a street (for example an issue with a streetlight, pothole or roadworks) the quickest and easiest way to do this is by registering the issue using our online portal. Once you register your issue you will be able to track the progress.
In case of an out of hours emergency, you should contact one of the following emergency contacts:
-Northern Ireland Water Waterline 03457 440 088
-Flooding Incident Line 0300 2000 100
-DfI Roads Emergency/Out of Hours contact details
Should you wish to contact the Department about a specific, non-emergency issue, please use the relevant contact from the list below.
If you need to contact the Department about any other matter that is not listed below please email: info@infrastructure-ni.gov.uk. You should note that this e-mail address is not monitored outside of normal office hours.
Alternatively contact us using our feedback form or view our complaints procedure.
You can contact any specific member of senior staff in the Department through the main Departmental e-mail address by naming the officer you want your correspondence forwarded to.
Lobbying
Section 8 of The Functioning of Government (Miscellaneous Provisions) Act NI 2021 places certain duties upon Ministers, special advisers and officials within departments in relation to recording lobbying (as defined by the Act). Contacting the Minister directly (either verbally or through written correspondence to a non-Departmental email or social media account) may result in a record of the contact being included within the Infrastructure Minister’s lobbying register.