DfI Roads Parking Enforcement - Privacy Notice

Data Controller:

Parking Enforcement Processing Unit,
Department for Infrastructure,
PO Box 84
Omagh,
BT78 9AN.

• Telephone: 0300 200 7895
• Email: roads.parking@infrastructure-ni.gov.uk

Data Protection Officer:

DfI Data Protection Officer,
James House,
2 - 4 Cromac Avenue,
Belfast,
BT7 2JA

• Email: DFIGDPR@infrastructure-ni.gov.uk

The Parking Enforcement Processing Unit, which is part of the Department for Infrastructure, is responsible for issuing and enforcing Penalty Charge Notices (PCNs) for parking contraventions and moving traffic offences that occur within Northern Ireland. The legislative basis for this function is the Traffic Management (Northern Ireland) Order 2005.

Why we process your personal information

We hold your personal data when you submit an informal challenge against the issue of a PCN either in writing or online through NI Direct. This consists of your name and contact details and may also contain special category personal data such as medical evidence in relation to yourself or others in support of your challenge. This data is required so that we may consider the circumstances outlined in the challenge and any evidence supplied in support of the challenge.

Where a Penalty Charge Notice (PCN) remains unpaid after the 28-day payment period, legislation permits the retrieval of vehicle keeper details from the Driver and Vehicle Licensing Agency (DVLA) for the purpose of issuing a Notice to Owner. This personal data is accessed under a permitted purpose, in accordance with an existing Memorandum of Understanding (MoU) with the DVLA. While individuals may not be directly notified of this processing, it is carried out in line with legal requirements and established agreements.

For vehicles registered in the Republic of Ireland, keeper details are sought from the Driver and Vehicle Computer Services Division of Ireland’s Department for Transport.

Body Cameras

When a PCN is issued by a Traffic Attendant, a body camera may have been activated. If this is the case and the PCN has been paid, any footage held will be deleted after 3 months. If the PCN remains unpaid, the footage may be retained until the PCN has been closed as it may be required for appeal purposes.

Who we may share your personal information with

• The legislation makes provision for PCNs to be appealed to the independent Traffic Penalty Tribunal, which is run by the Department of Justice. If the PCN is appealed to the independent Traffic Penalty Tribunal, an Adjudicator will be provided with all of the information relevant to the PCN. This is also provided to the appellant.
• If the PCN remains unpaid, the legislation makes provision for the recovery of the debt either through the Enforcement of Judgements Office, or through clamping of the vehicle by the Enforcement Contractor. The Enforcement of Judgements Office may be provided with any of the personal data that is held in order to assist with recovery of the debt. The Enforcement Contractor may be provided with the name and address of the vehicle keeper.
• If a crime is detected or suspected, information may be shared with PSNI.

How long your personal data may be kept

The Department has a Retention and Disposal of Records schedule. This requires that the information relating to your PCN will be deleted 3 years after the PCN has been paid and closed. Vehicle keeper details are redacted 6 months after the PCN has been paid and closed.

Your rights

• You have the right to obtain confirmation that your data is being processed, and access to your personal data;
• You are entitled to have personal data rectified if it is inaccurate or incomplete;
• You have the right to object to the processing, in specific circumstances.

How to complain if you are not happy

If you are unhappy with any aspect of this privacy notice, or how your personal information is being processed, please contact the Departmental Data Protection Officer at the address above.

If you are still not happy, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

• Tel: 0303 123 1113
• Email: casework@ico.org.uk
• Website: ICO.Org.UK

Last updated November 2025