Driver Vehicle Agency - Customer Guides to DVA Online

Topics:

Date published: 10 February 2020

Last updated: 22 August 2025

Customer guides have been designed by the Driver & Vehicle Agency (DVA) to help customer use the online taxi and bus services.

Documents

Customer Guide – Linking LicencesAdobe PDF (285.91 KB)
Customer Guide - Nomination processAdobe PDF (722.36 KB)
Customer Guide - Manage licencesAdobe PDF (482.25 KB)
Customer Guide - MessagesAdobe PDF (851.2 KB)
Customer Guide - RequestsAdobe PDF (871.75 KB)
Customer Guide - User details and NotificationsAdobe PDF (929.89 KB)
Customer Guide – Surrender Vehicle LicenceAdobe PDF (503.92 KB)
Customer Guide – Declare new medical conditionAdobe PDF (331.41 KB)