Publications

Driver Vehicle Agency has established an extensive network of customers and stakeholders through which it regularly conducts consultation exercises to find the best methods and approaches to develop a better understanding of customer needs.

The accreditation acknowledges the high standards of training delivered to staff and the high levels of service delivered to customers across the Driver Vehicle Agency

OCR bench marking is a level of comparison that the Driver Vehicle Agency uses to analyse performance levels against similar organisations.

Guidance to applicants about how to get a licence and the standards the Department for Infrastructure expects from licence holders in the course of their business.

A review of the improvement undertaken by Driver Vehicle Agency from customer feedback.

This page gives you access to the agendas and action points of the WBR meetings held during March 2014. 

The Northern Ireland road and rail transport statistics bulletin provides statistical information on use of public transport and deliveries of petrol and diesel for use in Northern Ireland. 

The road markings for the purpose of indicating to vehicular traffic with the exception of pedal cyclists, that vehicles should not proceed beyond the first stop line reached when complying with an indication given by a light signal or by a constable in uniform.

The TSNI collects information on how and why people travel within Northern Ireland.  Three years of data need to be combined to ensure the analysis carried out is robust.  The urban-rural report (produced since 2008-2010) contains an urban-rural breakdown of the data

Guidance on the dangers of overloading a vehicle.

Guidance on requirements for registering Number Plates

The planning customer surveys report on levels of customer satisfaction for Planning NI in relation to a number of key areas of customer service.

The statistics reported within this publication include summary key business volumes and transactions received and processed by the Driver and Vehicle Agency during the quarter specified.

This page gives you access to the agendas and action points of the WBR meetings held during February 2014. 

Sets out the SIAA report.  The appropriate assessment considers the effect of a plan or project, alone and in combination, with other plans and projects, on one or more European sites. 

Easy read summary of Northern Ireland’s Road Safety Strategy to 2020: 2020 Vision: Driving Road Safety Forward in different languages

Northern Ireland Road Safety Problem Profile represents the most up-to-date understanding of the key road safety issues as supported by 2006 – 2010 road traffic collision and casualty data.

This Impact Assessment Screening document considers the Department of the Environment’s (DOE) new Road Safety Strategy for Northern Ireland, published in 2011.

This report examines the motivation for, and nature of, visions from various countries and reviews and considers their implications for road safety practice, policy and strategy.

The Road Safety Strategy to 2020 details what government intends to do to further improve road safety over the next ten years.  It identifies 4 key casualty reduction targets and sets out 199 measures to further reduce road deaths and serious injuries up to 2020.