Driver licensing services now available online

New online driver licensing services allowing drivers to renew their licence, change an address or order a duplicate licence are now available online.

The service is available on the NI Direct website at:

• Online application

These services are the first in a series of digital service improvements being offered by the Department for Infrastructure’s Driver and Vehicle Agency (DVA).

Since December, more than 380 people have already used the new online services during the testing period.

Driver and Vehicle Agency (DVA) Chief Executive Paul Duffy, commenting on the new online services said:

“Last year we processed around 155,000 driving licence renewals, as well as 27,000 requests for a change of details and issued 17,000 replacement licences.

“These new online services allow the public to begin to make these applications online through nidirect, resulting in faster turnaround times.  This is just a first step in the Department’s digital services strategy and we will continue to enhance our online services over the coming months to allow the uploading of photographs and signatures for some online applications.  Our intention is to move towards all of our driver licensing services being available online.”

Notes to editors: 

1. The first DVA online services available include:

• Renew a driving licence online – for customers who already hold a NI driving licence they can apply online to renew their car and motorcycle licence online.
• Apply to change an address on a driving licence – customers can notify the DVA of a change of address to update the details on their driving licence and get a new updated licence.
• Replace a lost or stolen licence – customers who have lost or had their licence damaged or destroyed can apply for the issue of a replacement licence.

2. The new services will continue to be tested during this live phase and customer feedback will be used to improve the service further.
3. The Driver and Vehicle Agency (DVA) is an executive agency of the Department for Infrastructure.
4. All media queries should be directed to the Department for Infrastructure Press Office on 028 9054 0007 or email: press.office@infrastructure-ni.gov.uk.
5. Out of hours please contact the duty press officer via pager number 07623 974 383 and your call will be returned.

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