Department appoints new contractor to manage parking services
Date published:
The Department for Infrastructure has appointed APCOA to manage the parking services it is responsible for.
The new contract will come into effect on 1 November 2025.
APCOA will be responsible for:
- On-street Parking enforcement across Northern Ireland
- Park and Ride Car Park enforcement
- Residents Parking Zones enforcement
- Blue Badge misuse enforcement
- Vehicle Clamping and Removal for PCN Debt recovery
- Bus Lane and Urban Clearway Enforcement
- Pay & Display machine maintenance and cash collection.
Cashless parking in Residents Parking Zones, the three charged Park and Ride sites in Belfast and in the Controlled Parking Zones which operate for on-street parking in Belfast, Newry and Lisburn will also change under the new contract from 1 November 2025, to a ‘Buy Time’ model instead of the current Start/Stop method. This change will make parking simpler and easier to plan.
The JustPark app which delivers this service for the Department will not be changing. Telephone number and location codes for cashless payment services will remain unchanged and customers will not need to update their phone app. The cost of parking in these areas is also not changing.
Notes to editors:
- Cashless parking is available in the Park and Ride Sites at Eastside, Northside and Great George’s Street Park and Ride Car Parks and in the Controlled Parking Zones in Belfast, Newry and Lisburn and the Resident’s Parking Zones in Belfast.
- The 11 Local Councils are responsible for parking in Council-owned off-street car parks.
- All media queries should be directed to the Department for Infrastructure Press Office at: press.office@infrastructure-ni.gov.uk .
- The Executive Information Service operates an out of hours service for media enquiries only between 1800hrs and 0800hrs Monday to Friday and at weekends and public holidays. The duty press officer can be contacted on 028 9037 8110.
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