DFI/2022-0085 - FOI Request for details of any DfI contact/call centre & inbound network services (1-6) contracts, including: 1) supplier(s); 2) average annual cost; 3) expiry date; 4) review date; 5) description; 6) details; 7) number of agents; etc.
Date published:
DFI/2022-0085: Freedom of Information Act 2000 request for details of any DfI contact/call centre & inbound network services (1-6) contracts, including: 1) the identity of the supplier(s); 2) the average annual cost; 3) the contract expiry date; 4) the contract review date; 5) contract description; 6) Contract Manager contact details; 7) number of agents involved; 8) the number of sites; 9) system manufacturer; 10) busy periods; 11) email server software; & 12) number of email users.