Publication of Public Transport Journey Planning in Northern Ireland 2016/2017

Date published: 28 June 2018

The Public Transport Journey Planning in Northern Ireland 2016/2017 report is now available.

Publication of Travel Survey for Northern Ireland 2012-2014 headline report

This report, produced by the Analysis, Statistics and Research Branch (ASRB) of the Department for Infrastructure (DfI), presents findings from the 2016/2017 Continuous Household Survey (CHS) and this is the first year that this question set was included in the CHS. The publication is available on the ASRB website at:

Key Points

  • The resource most respondents were aware of for journey planning information for public transport was timetables, either on the Translink website (55%) or via hard copy (54%).
  • There are large differences in awareness of journey planning resources across age groups. Just over a quarter (26%) of those aged 65 and over were aware of the availability of timetables on the Translink website compared with 70% of those aged 16-24. For all Translink journey planning resources except hard copies of timetables, awareness is significantly lower for those aged 65 and over.
  • 63% of respondents used some form of journey planning resource, 18% didn’t use any form of planning resource and 20% didn’t use public transport.
  • Of the respondents who used journey planning resources, 60% used a timetable on the Translink website, 41% used a hard copy of a timetable, 24% used the Journey Planner on the Translink website, 20% used the Journey Planner on the Translink mobile app and 14% used the Translink call centre.
  • There are large differences in how those from different age groups access information, for example, 69% of 16-24 year-olds use timetables on the Translink website compared to 30% of those aged 65 and over, whereas those aged 65 and over are much more likely to use a hard copy of a timetable (76%) than those aged 16-24 (32%).

Notes to editors: 

1. Background

The information presented in this publication derives from the 2016/2017 Continuous Household Survey (CHS) in relation to public transport journey planning.  This was the first year that this question set was included in the CHS.  The CHS is considered to be a representative sample of the north of Ireland population at household level.

A total of 3,262 adults aged 16 and over were surveyed in 2016/2017 and 3,250 provided a response to the initial question. 

It contains information on the proportion of people who are aware of the various methods of journey planning available on Public Transport, the proportion who use journey planning methods and the types of journey planning method used. The Department will use the information presented in this publication to assist transport providers in identifying improvements to passenger information, including how best technology can be utilised to promote awareness of and access to public transport services.

2. Official Statistics

This is an Official Statistics publication and therefore follows the Code of Practice for Official Statistics.  You can find further information about the Code of Practice at: http://www.statisticsauthority.gov.uk/assessment/code-of-practice/index.html

3. Further Information

For Further information please contact:

Analysis, Statistics and Research Branch
Department for Infrastructure
Clarence Court
10-18 Adelaide Street
Belfast BT2 8GB

4. All media queries should be directed to the Department for Infrastructure Press Office on 028 9054 0007 or email: press.office@infrastructure-ni.gov.uk. Out of hours please contact the duty press officer via pager number 07623 974 383 and your call will be returned.

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