The Guidance will inform how water and sewerage services are provided in Northern Ireland and will also set out what NI Water will need to do to meet its environmental obligations, continue to make improvements in service delivery and work to operate sustainably, taking account of climate change.
Consultation on the guidance
The Department launched an eight week public consultation in October 2019 on the draft guidance. The document sought the views of the public on the proposed actions and way forward. These views helped inform the development of the final guidance.