A Freedom of Information Act 2000 request made for details of the Department for Infrastructure’s ICT contracts for: 1) contact centre; & 2) inbound network services contract(s), including, for each, the: a) supplier; b) average annual spend; c) contract duration; d) contract expiry date; & e) contract review date; f) contract description; g) contract details; h) number of agents; i) number of sites; j) contact centre manufacturer; k) email server software; & l) number of email users.
DFI/2023-0022 - Details of DfI’s ICT contracts for: 1) contact centre; & 2) inbound network services contract(s), including: a) supplier(s); b) average annual spend; c) duration; d) expiry; & e) review date(s); f) description; g) details; etc.