Planning customer satisfaction reports

The planning customer survey reports on levels of customer satisfaction for Planning NI in relation to a number of key areas of customer service.


The Planning Customer Satisfaction Surveys began in 1998 and were usually conducted biennially for the former DOE Planning Service. The last report presents detailed findings from the 2012/13 Planning Customer Satisfaction Survey which took place between September and the end of October 2013.



For general enquiries, data requests and feedback, contact Analysis, Statistics and Research Branch

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