DFI/2021-0254 - EIR Request for information relating to DfI's parking enforcement contract with NSL Ltd., including: 1) the Key Performance Indicators (KPIs), details of any assessment & consequences; & 2) the behavioural code for Traffic Attendants (TAs)

Date published: 03 September 2021

DFI/2021-0254: Environmental Information Regulations 2004 request for information relating to DfI's parking enforcement contract with NSL Ltd., including: 1) the Key performance Indicators (KPIs) on which the contract management is based, details of their assessment & of any outcomes or consequences when these KPIs are met or unmet; & 2) the behavioural code for Traffic Attendants (TAs), describing the circumstances, if any, when a printed Penalty Charge Notice (PCN) can be rescinded, whether they can operate together or not and if the code requires wearing of the full uniform, including hat, at all times, or if it can be relaxed to take into account the weather.

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